วิธีแก้ไขแอปพลิเคชัน Synology DSAssistant เริ่มทำงานผิดพลาด

http://find.synology.com/ บริการไม่พบอุปกรณ์ Synology NAS ที่เชื่อมต่อใหม่ ในกรณีนี้เว็บไซต์แนะนำให้ดาวน์โหลด " Synology Assistant 5.2 5005 สำหรับ Mac "

หลังจากเปิดแอปพลิเคชันโดยตรงจาก DMG DSAssistant ขัดข้อง

การถดถอย:

• เมื่อคัดลอกแอปพลิเคชันไปยังโฟลเดอร์ / Applications แอพพลิเคชั่น DSAssistant ก็ล้มเหลวเช่นกันเมื่อเริ่มต้น
• หลังจากลบไฟล์การตั้งค่าของผู้ใช้ที่สอดคล้องกัน ~/Library/Preferences/com.synology.DSAssistant.plist และเทถังขยะยังคงมีปัญหาอยู่ KERN_INVALID_ADDRESS at 0x0000000000000018 พร้อมข้อมูลเฉพาะแอปพลิเคชัน objc_msgSend() selector name: _getCString:maxLength:encoding: ในการเริ่มต้น "ผู้ช่วย Synology"

รายงานข้อผิดพลาด DSAssistant

Process:         DSAssistant [14226]
Path:            /Applications/Synology Assistant.app/Contents/MacOS/DSAssistant
Identifier:      com.yourcompany.DSAssistant
Version:         ???
Code Type:       X86-64 (Native)
Parent Process:  launchd [195]
Responsible:     DSAssistant [14226]
User ID:         502

Date/Time:       2015-03-19 13:03:58.760 +0100
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version:  11
Anonymous UUID:  428F62AA-94ED-D642-051A-549F0657408A

Sleep/Wake UUID: 301A10AF-9772-48AC-9D95-E37348776148

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018

VM Regions Near 0x18:
--> 
    __TEXT                 0000000100000000-0000000100377000 [ 3548K] r-x/rwx SM=COW  /Applications/Synology Assistant.app/Contents/MacOS/DSAssistant

Application Specific Information:
objc_msgSend() selector name: _getCString:maxLength:encoding:


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                 0x00007fff8b82b097 objc_msgSend + 23
1   com.apple.CoreFoundation        0x00007fff8defa860 CFStringGetCString + 176
2   com.yourcompany.DSAssistant     0x00000001000fa284 FHOSTIfaceInitMac + 1268
3   com.yourcompany.DSAssistant     0x00000001000f8525 FHOSTUDPClient + 197
4   com.yourcompany.DSAssistant     0x0000000100035eca CFindHostUDP::sendPktBroadCast(int) + 458
5   com.yourcompany.DSAssistant     0x0000000100035f19 CFindHostUDP::slotSendPktBroadCast(int) const + 11
6   com.yourcompany.DSAssistant     0x00000001000eeb7a CFindHostUDP::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 168
7   QtCore                          0x000000010117c06e QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 1566
8   com.yourcompany.DSAssistant     0x00000001000f02c6 CAsstFinderWindow::signalRefresh() + 26
9   com.yourcompany.DSAssistant     0x00000001000442f1 CAsstFinderWindow::slotRefreshTrigged() + 553
10  com.yourcompany.DSAssistant     0x0000000100044317 CAsstFinderWindow::slotDelayedInit() + 19
11  com.yourcompany.DSAssistant     0x0000000100010c79 CAsstWindowMain::slotFinder() + 67
12  com.yourcompany.DSAssistant     0x00000001000ed52c CAsstWindowMain::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 230
13  QtCore                          0x000000010117c06e QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 1566
14  QtGui                           0x00000001004aea01 QAction::toggled(bool) + 49
15  QtGui                           0x00000001004afd0a QAction::setChecked(bool) + 138
16  com.yourcompany.DSAssistant     0x00000001000106de CAsstWindowMain::slotActionToggle(CAsstWindowMain::PAGES) + 30
17  com.yourcompany.DSAssistant     0x0000000100010f98 CAsstWindowMain::slotShowVisibleTab() + 92
18  com.yourcompany.DSAssistant     0x0000000100012f6c CAsstWindowMain::CAsstWindowMain() + 546
19  com.yourcompany.DSAssistant     0x000000010001307b CAsstWindowMain::CAsstWindowMain() + 9
20  com.yourcompany.DSAssistant     0x000000010001f0e1 main + 2747
21  com.yourcompany.DSAssistant     0x0000000100003618 start + 52

Thread 1:
0   libsystem_kernel.dylib          0x00007fff8d58be6a __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x00007fff8acfaf08 _pthread_wqthread + 330
2   libsystem_pthread.dylib         0x00007fff8acfdfb9 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib          0x00007fff8d58c662 kevent64 + 10
1   libdispatch.dylib               0x00007fff9138c421 _dispatch_mgr_invoke + 239
2   libdispatch.dylib               0x00007fff9138c136 _dispatch_mgr_thread + 52

Thread 3:
0   libsystem_kernel.dylib          0x00007fff8d58be6a __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x00007fff8acfaf08 _pthread_wqthread + 330
2   libsystem_pthread.dylib         0x00007fff8acfdfb9 start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib          0x00007fff8d58be6a __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x00007fff8acfaf08 _pthread_wqthread + 330
2   libsystem_pthread.dylib         0x00007fff8acfdfb9 start_wqthread + 13

Thread 5:: com.apple.CFSocket.private
0   libsystem_kernel.dylib          0x00007fff8d58b9aa __select + 10
1   com.apple.CoreFoundation        0x00007fff8df83a03 __CFSocketManager + 867
2   libsystem_pthread.dylib         0x00007fff8acf9899 _pthread_body + 138
3   libsystem_pthread.dylib         0x00007fff8acf972a _pthread_start + 137
4   libsystem_pthread.dylib         0x00007fff8acfdfc9 thread_start + 13

Thread 6:
0   libsystem_kernel.dylib          0x00007fff8d587a1a mach_msg_trap + 10
1   libsystem_kernel.dylib          0x00007fff8d586d18 mach_msg + 64
2   com.apple.CoreFoundation        0x00007fff8df37f15 __CFRunLoopServiceMachPort + 181
3   com.apple.CoreFoundation        0x00007fff8df37539 __CFRunLoopRun + 1161
4   com.apple.CoreFoundation        0x00007fff8df36e75 CFRunLoopRunSpecific + 309
5   com.apple.AppKit                0x00007fff8992405e _NSEventThread + 144
6   libsystem_pthread.dylib         0x00007fff8acf9899 _pthread_body + 138
7   libsystem_pthread.dylib         0x00007fff8acf972a _pthread_start + 137
8   libsystem_pthread.dylib         0x00007fff8acfdfc9 thread_start + 13

Thread 7:: CFindHostUDP
0   libsystem_kernel.dylib          0x00007fff8d58b9aa __select + 10
1   com.yourcompany.DSAssistant     0x00000001000f8cc3 FHOSTUDPServer + 963
2   com.yourcompany.DSAssistant     0x000000010003815f CFindHostUDP::run() + 337
3   QtCore                          0x0000000101049dd4 QThread::setPriority(QThread::Priority) + 820
4   libsystem_pthread.dylib         0x00007fff8acf9899 _pthread_body + 138
5   libsystem_pthread.dylib         0x00007fff8acf972a _pthread_start + 137
6   libsystem_pthread.dylib         0x00007fff8acfdfc9 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x00007fff5fbf6f00  rbx: 0x0000000109a9ad40  rcx: 0x000000000000003f  rdx: 0x00007fff5fbf6f80
  rdi: 0x00007fff886f75f9  rsi: 0x00007fff8839aa51  rbp: 0x00007fff5fbf69d0  rsp: 0x00007fff5fbf6968
   r8: 0x0000000008000100   r9: 0x00007fff777eec20  r10: 0x00007fff8839aa51  r11: 0x0000000000000000
  r12: 0x0000000008000100  r13: 0x00007fff886f75f9  r14: 0x000000000000003f  r15: 0x0000000000000000
  rip: 0x00007fff8b82b097  rfl: 0x0000000000010206  cr2: 0x0000000000000018

Logical CPU:     0
Error Code:      0x00000004
Trap Number:     14


Binary Images:
       0x100000000 -        0x100376ff7 +com.yourcompany.DSAssistant (???) <764B549E-21CE-7129-EBA0-B750B15C4042> /Applications/Synology Assistant.app/Contents/MacOS/DSAssistant
       0x10042d000 -        0x100e43ff7 +QtGui (4.8.4) <A145BF76-42AB-AF91-C20D-8AE970E07ABB> /Applications/Synology Assistant.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
       0x101022000 -        0x1012faff7 +QtCore (4.8.4) <143F14D0-8F97-0C0E-585B-EBEE39B7AB63> /Applications/Synology Assistant.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
       0x101366000 -        0x1014a8fef +QtNetwork (4.8.4) <302A3F6C-633C-66C5-4DF6-AFAD90DABF5C> /Applications/Synology Assistant.app/Contents/Frameworks/QtNetwork.framework/Versions/4/QtNetwork 

คำแนะนำใด ๆ เกี่ยวกับวิธีการเรียกใช้แอปพลิเคชัน "ผู้ช่วย Synology"